Our Privacy Statement

This privacy statement serves to demonstrate our commitment to our customers. This privacy statement discloses the privacy practices for our affiliate services.
We will never give any information about you to others without your express permission.
We do not rent our mailing list to 3rd parties.
If we find that any account with us is being used for the purpose of sending spam, we take action to shut it down as soon as possible.
We may use information gathered about you from our site statistics (for example your IP address) to help diagnose problems with our server, and to administer our website.
Certain sites use cookies to keep track of your shopping cart and receipts. We use cookies to identify you so you don’t have to log in each time you visit our site.
The sites hosted on our servers also contain links to other sites. Cove West is in no way responsible for the privacy practices or the content of such websites.

Security
Our servers have security measures in place to protect the loss, misuse and alteration of the information under our control.
Sending Emails-
We use emails to communicate with you, to confirm information, to provide news of updates to our services and to send information that you have requested.
As stated previously in this policy, we will never give out your information without your permission. The only exceptions to this are, when we are required by law, in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or we must comply with a legal process served on our website.

Changes in Our Practices
If we change our information handling practices or other privacy aspects, we will post those changes on this privacy statement, at least 30 days prior to their implementation. We will also notify you directly via email.

Contacting Us
If you have any questions about our privacy statement, the practices of this site, or your dealings with this website, you can email us.

Civil Subpoena Policy
Cove West’s Privacy Policy prohibits the release of customer or account information without expressed permission from the customer, except when required by law, to conform to the edicts of the law, or to comply with legal process properly served on Cove West or one of its affiliates. If you seek the identity or account information of a Cove West customer in connection with a civil legal matter, you must mail, or serve Cove West, with a valid subpoena.

Submission of Subpoenas
All civil subpoenas should be served at or mailed to: The Cove West, 335 S Hale Avenue, Fullerton CA 92831
Notice to Customer and Response Time-
Upon the receipt of a valid civil subpoena, Cove West will promptly notify the customer whose information is sought via email or U.S. mail. If the circumstances do not amount to an emergency, Cove West will not immediately produce the customer information sought by the subpoena and will provide the customer an opportunity to move to quash the subpoena in court.

Fees for Subpoena Compliance
Cove West will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. Payment must be made within seven (7) days from the date of receipt of the Cove West invoice. Checks should be made out to The Cove West.
The Cove West’s subpoena compliance costs are as follows:

• Research – $75.00/hour
• 
Shipping / Mail – Cost as Billed
• Copies – $.25/page

Policies Regarding E-mail
Cove West will not produce the content of email, as the Electronic Communications Privacy Act, 18 U.S.C. §2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. Cove West’’s email servers do not retain deleted or sent email. Cove West reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the Cove West email address is related to the pending litigation and the underlying subpoena.